Policies which can be purchased online are Motor (2-wheeler & Private car)/ Health/ Personal Accident/ Overseas Mediclaim/ Householder/ Shopkeeper/ Pravasi Bhartiya Bima Yojana

Policies which can be renewed online are Motor (2-wheeler & Private car)/ Health/ Personal Accident/ Householder/ Shopkeeper

Only from 30 days before the expiry date of policy till the date of expiry

Policy should not be having any previous claim

Vehicle should not be more than five years old (applicable for Package policies)

Some critical data might not have been entered in the original policy

Policy should not be having any previous claim

In case any insured is more than 60 years old or has any adverse medical history then the proposal would automatically go for internal approval which is a time consuming process

Policy should not be having any previous claim

If the sum assured is more than Rs.10 lakhs then the proposal would automatically go for internal approval which is a time consuming process

Expired policies cannot be renewed online.

The provision of 30 days grace period is available only for health policy but currently the policy in grace period can be renewed through agent/office only

Health policy renewed in grace period will have continuity benefits but in case, any claim arises between the period of expiry date and renewal date that will not be entertained

In such case, you should visit the original policy issuing office or any of our nearest office

Our pan India offices can be located using given link: https://uiic.co.in/branch-locator

In such case, you should visit the original policy issuing office or any of our nearest office

Our pan India offices can be located using given link: https://uiic.co.in/branch-locator

No, currently this facility is not available on our website

You can check the status or download policy copy if it is bought/ renewed online

You can make the payment through any mode given below: Internet banking / Debit card / Credit card / IMPS

a. Transaction ID
b. Date of transaction
c. Transaction amount
d. Name of payee/insured

a. Note down the particulars as mentioned in point-10 above
b. Send these details to: online.policy@uiic.co.in
c. We will initiate the refund and process it within 5 working days

a. Policy would be sent in the E-mail ID provided in your contact details
b. No hard copies shall be sent, even on request

a. Confirm whether payment is debited or not from your account
b. If payment is debited, your policy will be generated
c. Follow these steps to know policy status/download policy document:
- Go to our website: www.uiic.co.in
- At the bottom right corner, a link is there named as: "Verify Payment Status"
- Click on it and enter either the transaction ID or the new policy number
d. You have to know either transaction ID or new policy number to use this facility
e. If you don’t know either of those, contact us at: online.policy@uiic.co.in
f. You can directly visit the same link mentioned in above steps from below:
https://portal.uiic.in/CUSTOMERPORTAL/findPolicy.jsp

In the home page, a link is there on menu bar called “Downloads”. All the terms and conditions are available there

a. The TPA for fresh policies bought online is Vidal Health TPA, headquartered at Bangalore
b. For renewed policies, the existing TPA will be retained

a. If you have not received the health cards within 20 days of taking the policy, send the following details at : online.policy@uiic.co.in
i. Policy document received in mail
ii. Scanned photos in JPEG format (if photos not uploaded while taking policy) of all the insureds
b. If the policy has been renewed without break, then originally issued health cards are still valid

a. Yes, it is possible but only for those policies which have been originally bought online
b. If you bought your policy online i.e. policy number starts with 311101 or 011101, it is taken care of by our online support team
c. List out the corrections and send a mail to: online.policy@uiic.co.in
d. If your policy number starts with any other digits, the modification will be done by the respective branch and no request for correction can be entertained online

a. Yes, you may do it. We enable and disable the fields based on certain validations, and if the field is displayed as editable, you can correct the engine number and chassis number
b. But, if it is disabled and you are unable to modify it, then you are advised to visit the office

a. Yes, you can cancel policies which are originally bought online (i.e. policy number starts with 311101/011101)
b. Send cancellation request email along with policy details to: online.policy@uiic.co.in
c. Refund for the same will be made according to the company prescribed rules

a. Yes, they are perfectly valid
b. They are system generated documents
c. Stamp need not be affixed. Stamp duty is paid and defaced and retained at the office